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Residential Care Home Insurance

Residential care providers operate in highly regulated environments and carry significant responsibility for the safety, wellbeing and dignity of their residents. Managing these responsibilities alongside staffing, compliance and day-to-day operations can present a range of complex challenges.

Pollensa specialises in arranging insurance for care homes, supporting providers with tailored solutions that reflect the risks associated with delivering care services. Our aim is to ensure your organisation, your team and the individuals in your care are appropriately protected, allowing you to focus on maintaining high standards of care.

Specialist Care Insurance

We work with a wide range of residential care providers, supporting organisations across different areas of the sector, including:

Elderly care homes

Nursing homes

Dementia care providers

Learning disability services

Each type of care setting has its own unique requirements and risk profile. Our team takes the time to understand your organisation’s structure, the level of care provided and your regulatory obligations to ensure your insurance programme is aligned with your needs.

Insurance Coverage May Include

We can arrange comprehensive insurance programmes that provide protection across a range of key areas, including:

  • Public Liability
  • Employers Liability
  • Professional Indemnity
  • Medical Malpractice
  • Abuse Cover
  • Residents Effects
  • Business Interruption
  • Loss of Registration


These covers can be tailored to protect against both everyday operational risks and the more complex exposures associated with residential care provision.

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