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Supported Accommodation & Domiciliary Care Insurance

Providers of supported accommodation and domiciliary care play a vital role in supporting vulnerable individuals to live safely and independently. With this responsibility comes a range of operational, safeguarding and regulatory challenges that require careful management.

Pollensa works with leading insurers who specialise in supporting accommodation and domiciliary care providers. Our team understands the regulatory frameworks and day-to-day risks involved in delivering care services, and we arrange insurance solutions that ensure your organisation, staff and service users are appropriately protected.

Specialist Insurance for Care Providers

We work with a wide range of organisations delivering supported accommodation and domiciliary care services, including those supporting:

Care leavers

Young adults

People with disabilities

Individuals with complex mental health needs

Each organisation operates differently, and the level of support provided can vary significantly. We take the time to understand your service model, staffing structure and regulatory requirements to ensure your insurance programme reflects your specific risks and responsibilities.

Insurance Coverage May Include

Depending on the nature of your services, your insurance programme may include protection for:

  • Public Liability
  • Employers Liability
  • Professional Indemnity
  • Medical Malpractice / Treatment Risk
  • Abuse Cover
  • Business Interruption
  • Loss of Registration


These covers can be tailored to ensure your organisation is protected against both day-to-day operational risks and more complex exposures associated with care provision.

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